Course Aims

This course is suitable for all staff within a care setting and is designed to give an introduction to duty of care, personal development and the role of the social care worker in health and social care settings.

Learning Outcomes

• Working relationships.
• Agreed ways of working.
• Working in partnerships.
• Resolving conflicts.
• Duty of care and dilemmas that may arise.
• Responding to complaints.
• Good practice, high standards and developing skills.
• Learning activities and feedback.
• Personal development plans.