Course Aims

To provide underpinning knowledge associated with ‘Professional Duty of Candour. To be proactive in supporting a ‘reporting culture’ within their own work setting. To provide a simulated experience in deciding what actions to take in a variety of situations.

Learning Outcomes

• Discuss legal and professional responsibilities associated with a Professional Duty of Candour. 
• List the different levels of harm that can occur. 
• Describe the different elements that need to be included within a conversation with a patient following an incident. 
• Discuss the importance for ‘saying sorry’. 
• Identify and discuss reasons why errors and/or near misses might not be reported by staff. 
• Outline what is meant by a ‘reporting culture’ and explain their own role in supporting this. 
• Recognise the importance of investigating why an error has happened. 
• Indicate what actions would be required in a range of different incidents where harm has occurred.